Getting the Basics Right

1. In an environment where upskilling and reskilling are highly emphasised, what is your point in getting the basics right? 

Up-Skilling itself means learning something above the basics, re-skilling means learning something in new arena where the Business is moving forward with regard to the Market. when we were kids we started with sounds, then repeated words, and then small sentences in the beginning and gradually moved to grammar of how to connect the words and Complex sentences. Likewise, for us to build upon our knowledge the basics need to be deep rooted, else up skilling or re-skilling will become a difficult task.  

2. Having addressed business problems in domains like Healthcare, Banking, Manufacturing, Metro Rail, what are the basics of problem solving in your point of view? 

From my point of view these are the basics things I use to solve any problems be it professional or personal 

  • Identify the root cause of the problem so it’s permanently fixed. 
  • Always look at the problem from a third person’s point of view. 
  • Ensure the solution is simple. 
  • Faster turnaround time with a viable solution to reduce the loss will always keep you ahead of the competitor. 

3. Could you connect your “Psychoagilical” ideology to the previous question and say why this ideology is essential today? 

“Psychoagilical” (a combination of Psychology and Agile) dwells with the psychological understanding of customers’ needs and being agile by adapting and reducing the time to market. 

For problem solving as well understanding the psychology of why, what, and how an issue occurred is crucial. Once that is understood, providing a solution in agile way would be easier. 

Taking an example of Burger King which was unable to conquer specific markets like the pilgrim sites in India as they were serving non-vegetarian food, not understanding the psychology of customers who do not want to eat non-vegetarian food in an around the temple site. 

The solution was quickly identified and customised specific for these areas by becoming 100% vegetarian. 

4. Please divulge what should youth focus when they think of a career, for our aspirational readers? 

My 2 cents 

  • Be passionate about what you do. 

  • Develop crucial soft skills like leadership, communication, negotiation, creativity, and critical thinking.  

  • Continuous learning to keep yourself relevant. 

  • Co-create and grow together. 

5. What is passion according to you? Could passion be mentored?  

Passion is something which keeps me happy. Happy mind is a healthy mind and results in a healthy body. If someone is passionate about something they will give their heart and soul to it. And yes, Passion can be mentored if you choose your passion as your profession. A mentor can help you find and achieve your passion.

About the Author 

Sunitha Shenoy is a passionate professional with over 25 plus years of experience in Multiple Industries. A versatile leader and active member in promoting diversity and inclusion within and across organisations. She creates POSH awareness among college students for a safer future.

Add a comment & Rating

View Comments